Privacy Policy

We collect information that you provide directly to us when you create an account, use our services, or contact us for support. This includes:

• Account Information: Your email address and password when you register.

• Resume Data: Professional information you enter into our builder, including work experience, education, skills, and contact details.

• Usage Data: Information about how you interact with our platform, such as features used, pages visited, and time spent.

• Device Information: Your IP address, browser type, operating system, and device identifiers.

We use the information we collect to:

• Provide, maintain, and improve our resume builder services.

• Personalize your experience and deliver AI-powered recommendations.

• Process your requests and send you related information.

• Send you technical notices, updates, security alerts, and support messages.

• Respond to your comments, questions, and requests.

• Monitor and analyze usage trends to improve our platform.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With vendors and service providers who assist us in operating our platform (e.g., cloud hosting, analytics). These parties are bound by confidentiality agreements.

• Legal Requirements: If required by law, court order, or governmental authority.

• Business Transfers: In connection with a merger, acquisition, or sale of assets, where we will always notify users before their data is transferred.

We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit using TLS/SSL protocols.

• Secure storage with access controls and audit logging.

• Regular security assessments and vulnerability testing.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us at support@makeresume.pro.

Upon deletion, your resume data and personal information will be permanently removed from our active systems within 30 days, and from backup systems within 90 days.

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request that we correct inaccurate or incomplete data.

• Deletion: Request that we delete your personal data.

• Portability: Receive your data in a structured, machine-readable format.

• Objection: Object to our processing of your data for certain purposes.

To exercise any of these rights, please contact us at support@makeresume.pro.

We use cookies and similar tracking technologies to enhance your experience on our platform. For detailed information about how we use cookies, please refer to our Cookie Policy.

Our platform integrates with third-party services including Google OAuth for authentication. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the 'Last Updated' date. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: support@makeresume.pro

• Address: 100 Innovation Way, Suite 300, San Francisco, CA 94105